02 Aug 2012
Haas UK gets prestigious Diamond Award
In recognition of its 2011 performance, Haas UK has secured the Diamond Award, which is presented to only a handful of dealers across Haas Automation’s global network (encompassing over 100 territories).
Haas expects to sell over 14,000 machines this year, with every CNC machine designed and manufactured at the company’s purpose-built 1 million ft2 manufacturing facility
in Southern California. Haas UK has been selected for its outstanding performance, with over 500 machine sales.
Managing director Nick Remington says: “We’re delighted to have secured this award again. Our strategy has remained the same throughout these difficult times. “We re-invest heavily in customer back-up, with over £1 million spent last year alone, and we are committed to ensuring that our customers enjoy the best support the industry has to offer. We have 30 full-time factory-trained engineers strategically located across the UK, each with their own Mercedes Vito support vehicle carrying £30,000 worth of common parts.
“Our first-time fix rate is consistently over 90%, and we are the only UK machine tool company to measure and publish this data. The year ahead offers further challenges and expansion, with more engineers and support staff likely.
I am confident that 2012 will offer further opportunities for Haas, if we continue to focus on what our customers need. Our growth over the past three years has been at a rate of about 100 additional machines per year; during this time, we have established ourselves as the UK’s biggest supplier of CNC machine tools by volume.”