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Customer handover ceremonies resume at Rolls-Royce

Posted on 22 Jun 2020 and read 521 times
Customer handover ceremonies resume at Rolls-RoyceThe home of Rolls-Royce (www.rolls-roycemotorcars.com) is once again welcoming customers to collect their new motor car in person, following the re-opening of the company’s ‘Global Centre of Luxury Manufacturing Excellence’.

The company says that the resumption of customer handovers “restores a much-needed element of normality for the marque, which is currently operating a single manufacturing shift under rigorous health and hygiene regimes.

“Measures have been put in place across the Goodwood site, including additional security and hand-washing facilities, one-way systems for foot traffic and modified seating arrangements in cafés and other public areas.

“All staff are issued with face masks, which must be worn at all times in production areas. We are also pleased to continue producing face visor and protective gown kits for front-line health-care workers, as we have done since the earliest days of the pandemic response.”

Having shut down operations voluntarily on 23 March to protect the workforce, Rolls-Royce Motor Cars became the first UK automotive manufacturer to restart production when it re-opened on 4 May.

Customer collections resumed, as lockdown restrictions eased in the UK and elsewhere, and the number of patrons choosing to receive the keys to their new motor car in person at Goodwood is steadily growing.

Torsten Müller-Ötvös, CEO of Rolls-Royce Motor Cars, said: “It is a tremendous pleasure to welcome our discerning patrons to the Home of Rolls-Royce once again.

“That this has been possible so soon after re-opening, while maintaining both our tradition of hospitality and our critical new operational measures, is a tribute to the conscientiousness and commitment of the entire Rolls-Royce family. We have worked incredibly hard to remain in touch with our customers during this crisis.

“The fact that so many are choosing to collect their new car in person — even in these circumstances — underlines how close and valuable these relationships have become.”