Bracknell-based
PSL Datatrack, a leading UK-based provider of production control software for small to medium-size sub-contract precision engineers, has launched a series of new AI-powered training videos designed to support new and existing users by offering comprehensive overviews of key modules and processes within the software, reinforcing their understanding alongside PSL Datatrack’s tailored customer training plans.
The new videos provide concise, accessible content that can be accessed at any time, allowing users to familiarise themselves with essential features and start with the basics of ‘Company Details’, ‘Cost Centres’ and ‘Material Stocks’. Mastery of these areas is crucial early on, as the records created here form the foundation for accurate quotations and ensure a smooth flow of data through to final delivery and invoicing.
These new resources complement the live training sessions delivered by PSL Datatrack’s expert support team, who guide customers through the modular system via Zoom. This approach ensures that users not only learn at their own pace, but also receive personalised support tailored to their specific needs.
Positive feedbackThe videos have already received positive feedback from PSL Datatrack customers. One new user said: “The training videos are a great addition to PSL Datatrack. They are clear, concise and easy to follow. The way they enhance visibility within the software is particularly beneficial for our team and has significantly contributed to our smooth and efficient on-boarding process.”
Since its incorporation in 1988, PSL Datatrack’s focus has always been on its customers and how it can help them get the most from their investment in its production control software, and this is clearly demonstrated by the development of the new training videos.
Understanding the unique requirements of the sub-contract precision engineering industry, PSL Datatrack continually improves its training offerings to ensure a slick and timely implementation of the software, ultimately leading to a streamlined production process and maximum return on investment (ROI).
Geoff Gartland, managing director of PSL Datatrack, concluded: “The introduction of the new AI-powered training videos reflects our ongoing efforts to enhance user experience and ensure that our customers fully leverage the capabilities of our software. We are thrilled with the positive feedback received so far and will continue to expand and improve our training resources alongside development of the system itself.”