Cooling-off Period

At Machinery Market we want you to be happy with any online order through us. It is possible that you might want to reconsider any purchase made through the Machinery Market website. We operate a policy where you may cancel an order and receive a refund within 7 days of your original order.

By law, you also have the right to withdraw from your purchase of an item within seven working days of the day after the date the item is delivered to you.

To cancel your purchase under this cooling-off period, please return the item giving the reason for the return as "contract cancellation". Please package the relevant item securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date that the item was delivered to you. The return address is:

Machinery Market Cancellations
Wadham House
6 Blyth Road
Bromley
Kent
BR1 3RX
United Kingdom

For your protection, we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge.

More Information:

There is more useful information available about online shopping and your rights as a customer at the UK Consumer Gateway which has been set up by the Department of Trade and Industry.

www.consumer.gov.uk/consumer_web/e-shopping.htm - information about online shopping.

www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling - information about your rights to refunds during the cooling off period.