MSC Industrial Supply Co. (MSC — www.mscdirect.co.uk
), a leading UK supplier of metalworking and maintenance, repair and operations (MRO) products and services, has been recognised for its outstanding levels of employee engagement by being awarded a two-star accreditation in the prestigious 2020 ‘Best Companies’ scheme.
The award is the second-highest endorsement a company can receive in the Best Companies survey which measures workplace engagement. The unique and accurate process that the survey uses powers the ‘Best Companies to Work for’ list published by The Sunday Times
As well as the ‘outstanding’ rating, MSC has been awarded a place in the ‘Top 75 Best Companies to Work for in the Midlands Region’.
‘Built to make you better’ is MSC’s goal to drive results for its customers through re-tooling, re-thinking and optimising its operations. Achieving this goal lies at the heart of its culture. MSC strongly believes its employees are its greatest asset and is committed to continually providing an environment that is inspiring and meaningful.
Having a culture that is based on trust and an empowered environment where learning, innovation and exceptional customer service are second nature is what makes MSC an engaging workplace where every employee feels valued.
MSC, which employs some 250 people, is proud to say that 40% of its employees have more than five years of service and i a recent survey, MSC’s customers rated the company as being very easy to do business with.
Dave Darby, MSC managing director, said: “We are delighted to learn that our unwavering commitment to providing a supportive environment and developing and retaining an engaged and fulfilled workforce has been recognised with this outstanding Best Companies accreditation.
“Our people are, without a doubt, our most important asset and therefore fundamental to our success. Building a company culture that inspires, encourages and supports every employee is something we are very proud of. As a result, our people go above and beyond in pursuit of excellence every day, which is frequently highlighted in the feedback we receive from our customers.”
At a time where everyone is working and living differently, employees at MSC have displayed resilience as they continue to serve customers and support each other.
Every customer can still expect to receive the same world-class customer service that MSC has become known for, in addition to its unrivalled product range and industry-leading brands delivered next working day.