, a supplier of fasteners, tools and equipment to businesses within the engineering sector, is celebrating its third year of continuous growth.
Since 2017, the company has ‘gone from strength to strength’ doubling its headcount and has plans to increase staffing levels by a further 25% within the next year.
Moreover, the number of products Zoro sells has also doubled to 300,000 items, and since January 2020 alone, the company has added over 97,000 new items.
Zoro is a ‘daughter company’ of the Fortune 500 company Grainger Global
, which was founded in 1927 and has more than 3.2 million businesses and institutions that purchase maintenance, repair and overhaul (MRO) products. Zoro supplies more than 126,000 companies in the engineering, automotive, aerospace, rail, marine and construction markets throughout the UK.
Chris Matenaers, Zoro UK’s marketing director, said: “With around 19% of the UK’s workforce employed in the engineering sector, it is essential that companies have a reliable source of high-quality equipment, tools and PPE.
Throughout 2020, and despite it being a challenging year for many businesses, Zoro’s ‘category management team’ has increased the company’s number of suppliers by 10% to help overcome supply chain issues.”
Mr Matenaers believes one of the key reasons for strong and steady growth, apart from competitive pricing and a strong product range, is the flexible trade accounts.
He continued: “With office-based teams currently working from home, our multi-user accounts allow for easy collaboration for teams to order the supplies they need. We understand how important next-day delivery and reliable customer service is and we are striving to keep up with demand.
“Our accounts offer multi-user access, a feature developed for home working. All purchases made by users on the business account will contribute towards the company’s tiered pricing discounts scheme.
“Other features also include order subscription, introduced to reduce administration, easy-share quotations and multi-user accounts with capped spending.”