Creaform opens new repair centre to cover the EMEA region

Creaform, a business unit of AMETEK Inc and a world leader in portable 3-D measurement solutions and engineering services, has opened a new 660m² repair centre, next to its France office based in Fontaine (close to Grenoble). This investment sends a strong message of support and autonomy for the Creaform community in the EMEA region — the company can now leverage solid calibration and acceptance results locally, and address repairs on the entire Creaform portfolio.

The company can now significantly reduce the lead times for repairs, namely in terms of overseas shipping. Partners and end customers of the EMEA territory (Europe, Middle East, Africa) will now benefit from a local service, which will reduce the need to send products to the Creaform headquarters in Canada. The repair centre will also receive, manage and process Creaform systems coming from India instead of initially receiving them in Canada.

Thanks to the ISO 9001 (July 2022) and ISO 17025 (December 2022) certifications it received, this new centre can conduct calibration and acceptance tests locally, on all quality control systems and products throughout the Creaform portfolio. Going forward, all repairs will be done with the same level of service as the Creaform headquarters. ISO 9001 is the standard that covers the implementation of a quality management system in a given organisation while ISO 17025 extends to an organisation’s ability to generate reliable results in terms of calibration and testing.