Coventry-based
Bystronic UK, a leading provider of high-quality solutions for the sheet metal processing sector, has appointed Anthony Baker as its new service manager.
He brings with him experience and knowledge of building and leading a service department within various industry sectors. Mr Baker is predominantly an electrical engineer but has an engineering background in most disciplines and in different technical areas including nuclear, aerospace, automotive and medical.
His engineering career development has been progressive and started by serving 14 years as a marine engineer in the Royal Navy and then by working alongside some of the world’s largest engineering manufacturers including Rolls-Royce, GE Power, Siemens and AVIC.
Career progression has also included periods of employment within the positions that form a service department giving Mr Baker a holistic view of the dynamics that surround it, with spells as a service engineer, technical support engineer and product specialist. His previous role was as national service manager supporting the manufacturing operations for companies including Bentley, Aston Martin and Jaguar Land Rover.
As Bystronic’s new service manager, Mr Baker will lead and support the service department in providing customers with a class-leading partner. This is a minimum customer expectation in return for what is a significant, or possibly their most significant investment in capital equipment. With world-class service support, the same customers can expect returns on their investment not only initially but in the years to follow.
Mr Barker will be tasked with leading the service and after-sales teams in delivering a world-class service to the company’s wide customer base.